Take Action SA is a social initiative that allows all South Africans to easily log problems and issues related to security, infrastructure and maintenance.

How is Take Action Funded

Good question.

The application is based in the Incident Desk platform developed by Solution House Software. The solution is provided on a Software-as-a-Service (monthly usage) basis to our loyal and valued customers. A portion of the revenue from Incident Desk is used for the further development of Take Action.

Additional income is always required to expand the solution and fund the support structures and infrastructure such as servers, data backup, bandwidth usage and support staff.


Additional revenue will be generated in the following ways

In-app ads: For the free app, in-app advertisements will be displayed. We aim to make the ads as unobtrusive as possible.

Freemium (Free and premium versions)

The power of the application is that it is free for both the user and the service provider (service providers receive one login free of charge). Without this approach the initiative will not work. Some users and service providers want to do and see more and are happy to pay a monthly fee for the functionality. For these users a premium version is available to download and use. Service providers who require additional logins can purchase them on a month-by-month basis and cancel at any time. Nothing in the free versions will prohibit the free flow of information, logging of incidents by users and resolution of calls by service providers.