Where can I log incidents and who will follow up on them?
Members of public can start logging incidents as soon as they have downloaded the Take Action Application. To ensure that logged incidents get attented to, make sure that a service provider is available in the relevant area. The application will notify you if a service provider is available in you area. If not, your incident will be logged but not reacted on. You can also verify this here: Areas under Management.
You will also be able to log incidents when you travel from one area to another as long as the destination area has a service provider connected to it.
*Please note that Service Providers will be responsible for responding or reacting to logged incidents. Take Action wil not be responsible for follow ups on logged incidents.